Terms and conditions

 

Bookings

* All bookings require payment to be added to Momence

* Deposits are a commitment to pay the full balance of fees.

* Class passes and memberships are non-refundable and non transferrable.

* It is up to the client to book their classes before the expiration date.

* It is up to the client to book their membership classes within the weekly time period.

*Membership classes have a 7 day expiry (like a gym membership) and must be booked within this time period.

*All course bookings are a commitment to the full 8 week term.

* Membership classes do not roll over weeks.

* 7 days notice in writing is required to cancel a membership.

*A pause of membership with no restart date is considered a ‘cancelation’ and 7 days notice is required.

*Memberships paused due to COVID 19 are an immediate 7 day pause. Any further pause/cancelation must be requested in writing.

*Courses booked on a membership are a commitment to the full 8 week term and cannot be cancelled until week 7 or 8 of the term.

* When signing the Dancer Participation Form, clients are agreeing to abide by the Studio Terms and Conditions.

* All client information is kept confidential and for our records only.

* When clients sign the Dancer Participation Form, they will receive our email newsletters with the option to unsubscribe at any time.

* It is important that all clients and staff be supportive and encouraging to each other.

* Negative or bullying behaviour will not be tolerated and may result in the immediate termination of a clients involvement with the studio.

Refunds/ Cancellations

* We have a strict No Refund policy.

* When a client books a class, it is the responsibility of the client to attend the class or make arrangements with the studio in writing.